Kerrie is the founder and director of Change in Direction, a recruitment process management company based in Auckland, New Zealand. With over 25 years of experience across diverse industries in both the UK and New Zealand, Kerrie has built a reputation as a trusted expert in people-focused support, talent development, and strategic workforce planning.
Her career has been shaped by a deep commitment to helping businesses unlock the full potential of their teams. Kerrie’s approach is grounded in precision hiring, purposeful talent development, and cultivating high-performing cultures where individuals thrive and organisations flourish. She understands that great teams don’t happen by accident—they’re built through intentional strategy, clear communication, and a genuine investment in people.

At Change in Direction, Kerrie has successfully guided companies through complex recruitment challenges, streamlining processes and aligning hiring strategies with long-term business goals. Her ability to blend operational insight with human-centred thinking has made her a sought-after partner for organisations looking to elevate their recruitment outcomes and team capability.
Kerrie’s leadership style is collaborative and empowering. She believes in creating environments where people feel valued, supported, and inspired to grow. Whether she’s advising on workforce planning, coaching leaders, or designing recruitment frameworks, Kerrie brings clarity, empathy, and a results-driven mindset to every engagement.

Her cross-industry experience, from local government and global organisations to SMEs, Kerrie has a good handle on what drives team success. She’s passionate about helping businesses navigate change, build resilience, and foster cultures of engagement and excellence.
Kerrie’s work is more than recruitment, it’s about transformation. She helps organisations shift from reactive hiring to proactive talent strategy, ensuring they’re not just filling roles, but building futures. Through Change in Direction, she continues to champion smarter, more human approaches to recruitment and team development.