In today’s economic climate, many small and medium business owners across Aotearoa are feeling the pinch. Costs are rising, the market is uncertain, and maintaining a motivated team while navigating these challenges can feel overwhelming. But what if I told you that a shift in leadership style could make all the difference? Enter servant leadership.
This isn’t your traditional top-down approach. Servant leadership is all about leading by serving others first – putting your team’s needs ahead of your own and focusing on their growth and well-being. And in times like these, that might be exactly what your business needs to thrive.
How Does Servant Leadership Work?
Here’s the key: it starts with people. You know your staff are the backbone of your business, so why not invest in them first? That’s what servant leadership is all about – fostering trust, engagement, and loyalty by showing that you genuinely care about their success.
Let’s break it down into a few actionable ideas:
- Empathy & Listening: Right now, everyone’s feeling the pressure. Taking the time to listen to your team’s concerns – whether it’s about workloads, mental health, or their future in the business – can make a huge difference.
- Commitment to Growth: Even in tough times, investing in your people pays off. Helping them develop new skills or offering them support through challenging projects shows that you’re in it for the long haul, together.
- Long-Term Thinking: Servant leaders don’t just focus on short-term profits. They’re looking ahead, balancing immediate challenges with the long-term vision of a stronger, more resilient team.
Why Should Kiwi Business Owners Care?
I get it – this all sounds great in theory, but you’re dealing with very real pressures: inflation, rising costs, and tight margins. The reality is, a team that feels supported and valued will stick with you through thick and thin. And right now, retention and engagement are more critical than ever for small and medium businesses across New Zealand.
Studies show that servant-led teams tend to have higher morale and are more motivated, which directly impacts productivity and loyalty. In a market as tight as ours, that can give you a competitive edge.
It’s Not Always Easy
Servant leadership takes time, and you’re likely wearing many hats already. Balancing the need to drive results with the effort required to truly support and develop your team is tough, especially when cash flow is tight. But in the long run, it builds trust and loyalty – qualities that are invaluable in challenging economic times.
Ready to Give It a Go?
If you’re a Kiwi business owner looking for a way to strengthen your team and survive (or even thrive) in the current environment, servant leadership is worth a try. It’s not about giving up authority or being soft – it’s about empowering your team so that, together, you can overcome challenges and come out stronger.
What’s your take? Could this be the leadership shift your business needs right now?